2022 Gartner® Innovation Insight:
Supply Chain Command Centers

“Command centers expand on functional control towers and become an important part in a supply chain application portfolio.”


Gartner presents key findings and recommendations for CSCOs, their organizations, and the ecosystem.

  • The evolution of cross-functional command centers from isolated operational reporting capabilities and domain-specific control towers is a natural development as organizations try to break down functional silos in the motion to become more connected, converged and orchestrated within their ecosystem
  • Command center-like tools are designed to leverage near-real-time data for connected insights, predictions, and orchestration of processes across distributed functions and systems
  • Innovations in command center capabilities and technologies based on Internet of Things (IoT), graph, digital supply chain twin, advanced analytics and decision intelligence continue to impact and change supply chain application portfolios

Download this complimentary Gartner report to guide your strategic roadmap to digitizing your supply chain operations.

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Gartner: Innovation Insight: Supply Chain Command Centers, Christian Titze and Alexander Hoeppe, 03 June 2022

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